The report shows AVG Travels facing massive cancellations and delayed refunds, with hundreds of customers affected as itineraries cancelled or placed under review owing to scheduling adjustments. Clients reported near-immediate cancellations, missing itineraries, and slow refund processing, with some alternative credits or new dates instead as refunds. News notes affected trips included China, Sri Lanka, and South America. Customers pursued refunds as frustration grew over outdated communications and limited communication. Further reports show the fallout as more customers report cancelled or rescheduled tours.
Tourists have been left stranded abroad after the travel agency made a worrying announcement, with many now finding their money may have been taken off them
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docs.predictleads.comavg travels cancelled trips for more than 200 customers after emailing them last week that their itineraries were under review because of “operational scheduling adjustments.” The company said it remained “fully operational” and was working with affected customers, even as more than a dozen tour pac…
www.el-balad.comThe ABC has been contacted by more than 100 travellers since first reporting on the matter on Monday, with some claiming their tours were cancelled at the last minute and itineraries changed.
www.abc.net.auAustralian travellers say they have been dumped days and weeks before their overseas holidays after a tour company cancelled their trips.
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