Boomi CEO Steve Lucas envisions a shift toward experience-focused businesses, where employees interact with AI agents to integrate systems and perform tasks that once required manual oversight. These agents will automate workflows, interpret data, and guide decisions in real time.
AI agents will monitor operations constantly, optimizing processes without human intervention. When an issue arises, the system will not just report it but also propose or execute a fix, transforming how teams handle productivity and problem-solving.
Meetings and communication will be redefined as AI agents summarize conversations, highlight action items, and even mediate tasks across departments. Rather than juggling multiple tools, employees will rely on a unified conversational interface.
With automation handling repetitive work, professionals will focus on strategy, creativity, and collaboration. Jobs will evolve to emphasize skills such as AI literacy, data interpretation, and ethical decision-making.
“AI agents will fundamentally reshape how people engage with software and each other,” said Steve Lucas.
AI agents will reinvent office life by automating workflows, enhancing collaboration, and prompting a major professional shift toward creativity and decision-making.