Toronto Pearson International Airport, Canada’s busiest travel hub, appears drastically different this year compared to last U.S. Thanksgiving. According to recent travelers, the terminal areas serving U.S.-bound flights have become nearly unrecognizable due to renovations, new layouts, and operational changes.
Passengers arriving from the United States noted that the “U.S. side” of Pearson felt unusual and somewhat dismal in appearance. Many described the atmosphere as subdued, with fewer amenities and seating options available. Others mentioned longer wait times and less organized passenger flow.
“It felt completely different from how it used to be last Thanksgiving,” said one frequent traveler.
Some visitors expressed concern that the airport’s U.S. departures area now lacks the vibrant and comfortable ambiance that once set it apart from other terminals.
Airport officials have not issued an official statement explaining the changes, but it is believed ongoing modernization initiatives and construction projects are contributing factors. Temporary relocation of services may also have caused confusion among travelers.
Online forums and social media discussions highlighted the disappointment many travelers felt. Some urged airport management to restore the positive experience that made Pearson’s U.S. terminal popular among holiday travelers.
“Toronto Pearson used to set the standard for international travel convenience. Now it feels almost gloomy,” one user commented.
Despite the mixed opinions, the airport continues to handle heavy passenger volumes as Canadians and Americans travel for the holiday season. Authorities recommend travelers allow extra time for check-in and security screening while improvements are underway.
Recent traveler feedback reveals disappointment with the U.S. departures area at Toronto Pearson Airport, which many describe as less vibrant and comfortable than before due to ongoing construction and redesign.