United Airlines remains being sued in a San Francisco court for allegedly false advertising claims. Passengers assert they paid additional for window seats but the seats have lacking windows.
A judge dismissed United's argument that a “window seat” does not guarantee a view, and allowed the lawsuit to proceed. The ruling enables passengers continue their case in the legal system and could lead to restitution or settlement. United may have to revise its seat-marketing approach. The lawsuit claims United advertised window seats described as having a view, which the airline says is unnecessary for passengers.